About this role

Arrange, track and communicate the status of transportation on pickup and delivery sides for customer’s goods.
Assign and tender shipments to preferred carriers using Transportation Management System (TMS).
Coordinate dedicated and continuous move tenders.
Monitor shipments to ensure on-time pickup utilizing the TMS.
Proactively follow up to ensure desired service results are secured.
Use 24TRACC to access Loads at Risk application and identify late running loads.
Coordinate first response activity to resolve pickup and in-transit issues.
Assist carriers in resolving issues regarding loading, pickup appointments.
Manage notifications and network email communication through Microsoft Outlook.

1-5 years experience in customer service or transportation operations preferred
Bachelor’s degree in Business, Communications, Supply Chain or Logistics preferred
Customer Service or Transportation experience with LTL, Intermodal, temp controlled, and dry truckload transportation preferred.
General understanding of business and transportation terms and concepts.
Proficient in Microsoft Word, Outlook, Excel required; Access, TMS applications preferred
Analytical and problem-solving ability
Ability to communicate effectively (verbal & written) with internal/external clients.

Supply Chain Coordinator – Transportation Operations, Multiple Daytime Shifts

Key skills