Same day cash processing of contribution and distribution requests from 401(K) participants via checks, ACH, and Federal wire transactions
Accurately and timely process all daily inquiries research and items
Handle escalated items and projects given by management
Enter and release wires in the wire system, carrying out Quality Control, consistently double checking any transactions that are processed by the team
Closing process which includes balancing transactions at the end of each day

High School education or equivalent required
A minimum of 1-2 years’ experience with cash and funds processing
Knowledge of basic business processes and computer applications (Microsoft Excel and Word)
Strong written and verbal communication and customer service skills, with analytical and problem-solving abilities
Basic knowledge of trust business and its particular accounting and tax reporting requirements is preferred but not required
Ability to work in the office 2 days per week

Operations Associate – Cash Management

Key skills