Serve as the subject matter expert (SME) and business owner for the Bank’s digital banking platform (Q2) and deposit origination (MANTL) applications.
Define and communicate the digital product vision, strategy, and roadmap in alignment with overall business objectives.
Continuously evaluate industry trends, regulatory changes, and customer needs to identify opportunities for product improvement and innovation.
Champion customer-centric digital experiences.
Leverage system capabilities to ensure all operational efficiency and business development opportunities the applications may provide are pursued.
Partner with Project Management Office (PMO) and business leads on implementations and other projects related to the support applications.
Gather, analyze, and document business requirements from stakeholders throughout the Bank.
Develop, maintain, and prioritize the product backlog, balancing requirements for functionality, compliance, and operational efficiency.
Write clear user stories and acceptance criteria to facilitate development, testing, and effective vendor delivery.
Collaborate with IT, vendors, and business users to ensure the timely and high-quality release of new features and enhancements.
Requirements
Bachelor’s degree in Business, Finance, Information Systems, or a related field.
Minimum of 5 years in banking operations, digital banking, product management, or fintech.
Familiarity with digital/online/mobile banking platforms and online account opening applications; hands-on experience with Q2 and/or MANTL is strongly preferred.
High aptitude for problem solving.
Ability to connect business challenges to technical solutions.
Proven strong analytical and critical thinking skills, with extreme attention to detail.
Experience with dashboard reporting applications.
Advanced Excel skills and reporting experience.
Benefits
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
Company Contributions to your 401k
Regardless of your contribution
Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
Generous Paid Time Off and Paid Holidays
Including Paid Charity Hours to support volunteer opportunities