Field Service Engineer – Proton Therapy

Role Overview

• Maintain a high degree of professional knowledge and safety consciousness according to VMS guidelines
• Provide highly visible customer support including assisting our customer in the operation of the system
• Serve as a company liaison with the customer on technical and/or administrative matters
• Perform all operational quality checks including planned maintenance in a timely manner
• Provide accurate, detailed and concise field service reports
• Complete required assignments, Service Technical Bulletins and Upgrades in a timely manner
• Complete mandatory training assignments and certifications on time to maintain FDA compliance
• Become proficient in the use of internal software applications for both the business and Proton System

Requirements

• Associate’s degree in an Engineering Technologies field of study OR 2 Years of prior applicable experience in military or high tech industry
• Must be able to occasionally work at heights above 20 feet or in cramped spaces
• Fluency in English, both written and spoken
• Must have a customer focused attitude
• Ability to troubleshoot by utilizing technical drawings and employment of root cause methodologies
• Intermediate level of knowledge in the proper use of tooling: Mechanical, Electrical

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time