Assists in formulating and defining systems scope and objectives using research and basic understanding of business systems and industry requirements
Conducts business process analyses, needs assessments and cost/benefits analyses for aligning operations solutions with business initiatives
Provides assistance in testing efforts and may provide security administration to applications
Reviews basic system enhancements/upgrades to determine applicability of customer file modification requirements
Documents system problems and assists in their resolution
Prepares written reports and analysis, including recommendations pertaining to system functionality and testing progress
Executes test cases and evaluates test results for errors
Functions as liaison between operations testers and information systems to facilitate communications

Bachelor's degree
4-years job related work experience OR Associate's and 2-years job related work experience
Advanced knowledge of Microsoft Office
Basic knowledge of business support and systems concepts
Strong teamwork, communication and interpersonal skills
Good analytical and conceptual skills
Good organizational and problem-solving abilities
Ability to understand how projects and implementations affect an organization and link it to business processes

Business Analyst I

Key skills