Gather and document business requirements by leading and actively participating in stakeholder interviews, workshops, and research
Analyze complex data sources to provide actionable recommendations
Document and evaluate current business processes, systems, and workflows to identify areas for improvement
Translate and document business needs into technical specifications and user stories for development teams
Create detailed documentation including business requirement documents (BRDs), functional specifications, and process flows
Work closely with project managers, developers, QA testers, and other team members throughout the project lifecycle
Assist in developing test plans to validate deliverables and support quality assurance activities and user acceptance tests
Facilitate communication between business stakeholders and technical teams to ensure solutions align with business goals
Participate in system design discussions and help define solutions that meet user requirements
Support implementation activities and provide post-deployment support to ensure system effectiveness
Identify and convey the impacts on business processes to support change management within business units
Contribute to continuous improvement efforts by identifying process inefficiencies and recommending enhancements
Ensure documentation and processes comply with company standards and policies
Stay informed on new technologies and industry trends relevant to the business domain

Bachelor's degree in a related field or any combination of equivalent education and experience
Minimum 5 to 8 years of relevant experience as a Business Analyst
Experience and knowledge in the insurance field is an asset
A proactive, detail-oriented, self-starter who takes initiative
Excellent relationship-building skills while maintaining a user-focused mindset
Ability to pivot between high-level strategy and day-to-day operational BA tasks
Highly developed problem-solving skills with the ability to manage multiple sensitive files and initiatives simultaneously
Advanced skills in MS products, Power BI, and other project systems
Proficient in business use case writing, experience in collecting and documenting business requirements

Business Analyst II

Key skills