Be a communication and relationship liaison between M3, our clients, and other teams involved in the project’s completion.
Responsible for managing all aspects of the project, ensuring excellent client service and delivering projects on time and within budget.
Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals are at core of decision making.
Keep ownership of all aspects of the project, including: Project specifications review, project set up, resource planning, fieldwork and timelines planning.
Coordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
Programming, translations, overlays and testing, ensuring quality standards and timelines are met.
Project launch execution and analysis, with detailed feedback to clients with a solution approach.
Fieldwork management, delivering timely and high quality client updates.
Proactively managing and monitoring project recruitment to ensure smooth and timely delivery.
Provide to client the agreed deliverables within expected timelines and quality.
Meet billing deadlines and goals.
Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.
Partner with Sales and Client Service teams to address issues and/or make recommendations to improve performance on market research studies.

Must have 2+ years’ experience in market research project management, preferably in healthcare
Be a self-motivated individual with exceptional time management, organizational skills and attention to detail.
Able to work well meet deadlines and under pressure.
Have exceptional written and verbal communication skills.
Have strong Microsoft Office skills including Excel, Outlook, and Word.
have well-developed analytical and problem-solving skills.
Have the ability to work autonomously and in a team environment to successfully meet departmental objectives.
Have the ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.

Qualitative Project Manager

Key skills