Investigate claims against insurance or other companies for personal, casualty, or property loss or damages.
Examine claim forms and other records to determine insurance coverage.
Interview, telephone, or correspond with claimant and witnesses; consult police and hospital records; and inspect property damage to determine extent of company's liability.
Prepare report of findings and negotiate settlement with claimant.
Recommend litigation by legal department when settlement cannot be negotiated.
Attend litigation hearings.
Revise case reserves in assigned claims files to cover probable costs.
Assist in preparing loss experience report to help determine profitability and calculate adequate future rates.
Requirements
High School diploma or GED required.
Six (6) years of general office experience or equivalent combination of education and experience required.
Claims industry experience preferred.
Knowledge of professional liability claims.
Ability to review information and ensure accuracy and applicable policy placement.