Senior Progress Developer, Application Support
India
Full Time
3 hours ago
No Sponsorship
Key skills
ITSMServiceNowCAIAgenticGitSource ControlLeadership
About this role
Role Overview
- Provide second
- and third-level technical support to an international client base
- Develop and support enterprise-grade applications built using Progress (OpenEdge)
- Take ownership of key components and troubleshoot complex production issues
- Contribute to improving system reliability and engineering practices
- Collaborate with cross-functional teams to ensure stability and performance
Requirements
- 7–10 Yrs of hands-on experience in Progress 4gl and related technologies (e.g., AppServer, WebSpeed, PAS for OpenEdge)
- Exposure to Source control systems (Git)
- Exposure to IT service management platforms like ServiceNow & understanding of Incident management, SLA tracking, and Release management
- ITSM Certification is a plus
- Adherence to development standards and best practices
- Familiarity with AI-assisted development and automation concepts, with an interest in applying them to improve engineering efficiency and workflows
- Experience with Visual studio code is a plus
Tech Stack
- ITSM
- ServiceNow
Benefits
- Exposure to AI-assisted development and emerging agentic workflows
- Opportunities across technologies and roles within SS&C
- Supportive leadership actively improving tools and engineering practices