Capture and understand customers’ technical and product requirement on battery functioning and how is it used in the terminal and host devices and ensure smooth and adequate transfer to client internal team
Lead the technical, technological, and functional aspects of proposals to customers
Troubleshoot system applications on customer's request, resolving other engineering issues regarding systems application
Build mutual trust with customers’ technical staff
Prepare relevant records, data, and documents for product presentations, conduct training sessions for demonstrating new products and services, and support the sales team in organizing the presentation and training of product demonstration
Oversee technical training of consumer specific application of various engineering products in developing stage
Other duties as required.
Requirements
Bachelor’s degree (B.S/B.A) from four-year college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience
Networks with key contacts outside own area of expertise
Determines methods and procedures on new assignments and may coordinate activities of other personnel
Good understanding of effective network design methodologies
Knowledge of how to troubleshoot and assess live networks
Benefits
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC Nationwide
Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law