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DoD Safe Helpline Shift Manager – 7am to 3pm ET, Friday through Tuesday at RAINN | JobVerse
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DoD Safe Helpline Shift Manager – 7am to 3pm ET, Friday through Tuesday
RAINN
Remote
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DoD Safe Helpline Shift Manager – 7am to 3pm ET, Friday through Tuesday
District of Columbia, United States of America
Full Time
4 hours ago
$60,000 USD
No Visa Sponsorship
Apply Now
Key skills
Communication
About this role
Role Overview
Manage hourly hotline staff to ensure programmatic operational policies are adhered to
Supervise and provide guidance to staff
Responsible for hiring new staff
Evaluate helpline staff and advise on skill development and performance
Provide direct support to individuals affected by sexual violence
Participate in planning and facilitating training
Requirements
Bachelor's degree in social work, psychology or relevant field
Crisis hotline/intervention or related experience
Previous supervisory/management experience
Must possess excellent English-language communication skills (oral and written)
2+ years' experience working or volunteering in a social services field, preferably crisis intervention services
2+ years' experience managing paid staff, preferably in environments with multiple work shifts
Must type a minimum of 35 wpm with accuracy
Proficiency in Google Workspace applications (Gmail, Calendar, Drive, Docs, Sheets, Slides, Forms)
Benefits
medical, dental, and vision insurance
life insurance
employee assistance
403(b) retirement savings plan
paid vacation
sick leave
paid holidays
bonus week
free access to the building's fitness center
Apply Now
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