Lead all aspects of the Order-to-Cash (OTC) and Transportation Management (TM) domains
Take full ownership of the functional and technical delivery from design through deployment
Proactively engage with SI partners and business users to clarify requirements, identify risks, and resolve issues
Lead end-to-end System Integration Testing (SIT)
Ensure clear accountability of SI team members (onshore/offshore)
Provide ongoing direction to internal and external teams
Establish and enforce strong quality gates
Implement structured code review and configuration validation processes
Oversee transport governance
Drive continuous improvement through post-mortem analysis
Develop and oversee comprehensive project plans
Ensure on-time, in-scope delivery of solutions that meet business objectives.

10+ years of experience in SAP OTC/TM within S/4HANA environments
Proven leadership experience managing global SAP projects in high-volume ecommerce or logistics-driven industries
Strong understanding of OTC and TM process integration across tax, pricing, rebates, logistics, WMS, and finance
Experience managing SI delivery (onshore/offshore), including SLA adherence, scope control, and governance
Excellent communication, stakeholder management, and conflict resolution skills
Professional certifications such as PMP, CPIM, SAP S/4HANA Functional Certification preferred.

Health insurance
401(k) matching
Paid time off
Paid Sick Leave
Paid holidays
Restrict Stock Units and annual bonuses depending on eligibility and performance criteria.

SAP OTC/TM Manager

Key skills