Own end-to-end content design for your product area, from early concept exploration through final UX copy, ensuring every user touchpoint is clear, consistent, and on-brand
Partner cross-functionally with product designers, PMs, researchers, and engineers to understand user and product needs, then translate those insights into in-product content and experiences that are simple and easy to understand
Drive content strategy for your product surface, contributing to content design strategy as well as producing and presenting final UX copy for our products
Shape scalable content systems by working closely with the content design and design systems teams to improve language across all surfaces, establish UX writing guidelines, and contribute reusable content components
Lead through ambiguity in a fast-moving environment where the crypto space — together with its terminology, protocols, tokens, and more — requires you to define new patterns and help users navigate unfamiliar concepts with confidence

5+ years of experience producing user-focused, in-product writing through work in tech, digital agencies, or other relevant product areas
Proven track record of owning content design end-to-end for complex product flows, with UX-focused writing samples and flows you can share with us
Experience creating scalable content, including style guides, voice and tone documentation, or content component libraries
Strong collaboration skills with demonstrated experience partnering closely with product designers, PMs, and engineers to ship user-facing experiences
Exceptional communication skills with the ability to articulate content decisions, present work to stakeholders, and advocate for user-centered language
Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality

In-person participation is required throughout the year
Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment
Attendance is expected and fully supported

Senior UX Writer

Key skills