Facilitates day-to-day execution of product initiatives, enhancements, and minor launches ensuring alignment with strategic objectives
Prepares performance inputs and historical analysis to report key metrics
Identifies trends, variances, and potential issues and advises the Product Manager and Director on information impacting their business goals
Manages and responds to information requests from internal partners
Formulates responses to member inquiries elevated by Member Contact teams
Works with the broader product team to research internal and external information and conduct data analyses to assist with product feasibility
Prepares materials for governance forums, leadership reviews, and partner meetings
Partners with the Product Manager in the development of product dashboards and metrics
May draft product communications and internal reference materials
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
Bachelor’s degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree
4 years of relevant industry experience in Actuary, Underwriting, Marketing, Sales and Service, Finance/Accounting Operations, or Financial Services
Experience leveraging data and providing requirements to data teams
Knowledge of applicable Banking-industry laws, regulations, risk, and compliance requirements
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours