Provides an intermediate level of operational and application build expertise in completing sophisticated assignments to meet customer goals and desired outcomes.
Performs sophisticated level design, build and implementation assignments/projects.
Assigned to various work/projects and demonstrates an ability to successfully complete assigned tasks/assignments, proactively connect with manager to prioritize workflow and mitigate risks, track issues, provide solution-oriented escalation, and understand fundamental project management methodologies.
Participates in re-engineering of operational work-flow processes with end-users/business owners.
Facilitates end-user/business owner needs into system specifications and configuration requirements.
Handles navigation of migration paths, change control process/governance, and ticket management processes.
Maintains high standards for quality application design, build, testing, and other tasks; ensures adequate documentation is provided for support and end-user training.

Two (2) plus years of Epic Ambulatory build/implementation experience, preferably in Research.
Epic Ambulatory upgrade, optimization, and support experience.
Excellent verbal, written skills and critical thinking skills.
Project management experience highly preferred.
Ability to handle multiple priorities simultaneously.
High School Diploma/GED required.
Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)
Epic Ambulatory Certification required. (Epic Research Certification/Badge highly desired)

Ambulatory Analyst

Key skills