Answer incoming calls and provide a world-class experience for our customers
You receive inbound calls only
there are no outbound cold calls in this role
Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger
Customers call in for various reasons, such as inquiring about our services, they have junk to remove and want to see if we service their area, if and when we can take it away, and often ask about pricing.
In these instances, you will answer their questions with the goal of converting those inquiries to bookings for our truck team members to take away their items.
All new agents must be available to start on April 10th
You receive 3 weeks of fully paid remote training, so you are set up for success
After the 3 weeks, each agent joins a team with a Team Lead who will support you, and help you learn and grow

You are legally authorized to work in Canada AND currently reside in AB.
Training availability for the first 3 weeks to work between 8:00 AM and 4.30 PM, Monday-Friday MDT.
A very friendly telephone mannerism, strong written and verbal communication skills
Comfortable learning new technology & good typing speed (minimum 25wpm)
A quiet space at home, quick & reliable internet connection, and a good personal computer with min 8GB memory
Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus!
A wired connection using an Ethernet cable is required

Inbound Sales Agent

Key skills