Conduct exceptional user experience research and provide high-quality insights to help discover, innovate, identify, and validate ideas through collaboration.
Work closely with cross-functional teams to gather requirements, recruit for and conduct mixed-methods research methodologies, and communicate findings to the stakeholders.
Translating findings into actionable recommendations and advocating research findings to diverse audiences via presentations or async documentation.
Advocate for user-centered design, aligning design decisions with user needs and business goals.
Actively contributes to the optimization of UX research processes and workflows to improve research efficiency.
Collaborate with Product Design, Product and Development to identify and prioritize research opportunities.
Plan and execute mixed methods user-centered research, including generative interviews, concept-testing, surveys, evaluative unmoderated studies, and usability testing.
Communicate results, translating findings into actionable recommendations and advocating research findings to diverse audiences through written and oral presentations.
Actively participate in projects and recurring team meetings.
Contribute to the optimization of UX research processes and workflows to improve research efficiency.

2+ years of professional experience in mixed-methods user-centered research
Familiarity with the technology industry and UX research trends: Exhibit experience and knowledge of B2B practices and technology
Experience in in-depth 1:1 interviews, concept-testing, evaluative unmoderated studies, usability testing, surveys, user personas, journey mapping, and analytics tools

Earn annual performance-based bonuses recognizing your contributions
Enjoy generous benefit coverage with low premiums, plus a Healthcare Spending Account and Wellness Spending Account
Invest in your future with RRSP matching
Take time to recharge with paid vacation and sick days, and enjoy a paid day off for your birthday
Make a difference with two paid volunteer days to support causes you care about
Keep learning with free access to LinkedIn Learning and our education reimbursement program for continued development
Feel appreciated through our employee recognition programs
Support your mental health with a free premium Headspace membership
Stay refreshed with unlimited access to fully stocked beverage stations
Save more with exclusive Perkopolis retail discounts

UX Researcher

Key skills