Deploy Deepgram’s voice AI platform into complex restaurant environments
Embed with customer engineering teams as a trusted technical peer
Own the end-to-end technical implementation of Deepgram’s voice AI platform
Adapt and configure Deepgram’s platform to meet each customer’s unique operational requirements
Monitor, troubleshoot, and resolve technical issues in live deployments
Codify patterns into tools, playbooks, reference architectures for broader team use
Translate real-world deployment challenges into actionable requirements for product and engineering teams

Excellent software engineer with technical depth
Customer obsession and commitment to technical success
High slope: learns fast, adapts quickly, and stays effective in ambiguity
Able to build deep credibility with technical and non-technical stakeholders
Experience with voice AI, speech-to-text, NLP, or conversational AI systems (preferred)
Previous experience embedded within a large enterprise customer’s product deployment (preferred)

Solutions Engineer – Enterprise

Key skills