Lead and mentor teams of Associate, Staff, and Senior Solution Architects to deliver world-class solutions.
Provide strategic guidance on ServiceNow and other platforms, driving customer success by aligning with their business goals.
Design integrations between ServiceNow and third-party applications, ensuring seamless data flow and operational efficiency.
Actively mentor Associate and Staff Solution Architects, providing guidance and support as needed.

Proven experience in leading architectural design and development for large-scale projects, ideally in a ServiceNow environment.
Experience in designing integrations between ServiceNow and other third-party applications.
Track record of successfully guiding customers through complex technical questions and product adoption.
At least two Certified Implementation Specialist certifications from SNow Learning or equivalent.
Strong understanding of industry best practices and methodologies.

Senior Solution Architect, ITOM

Key skills