Technical Ownership of the system including System Updates, interfaces, technical standards and Cyber Security
Site Rollouts and Co-Ordination, Support the onboarding of new printers
Business Continuity & Disaster Recovery: Oversee DR planning (RTO/RPO), testing, backups, and restoration activities
Major Incident Owner
New Functionality Design & Review, Support the design process of new functionality to ensure it meets Healthineers standards
System Monitoring: Continuously track cloud services, logs, and security incidents to maintain integrity
Support the IT Business Partners and/or IT Portfolio Owners develop business value solutions through the demand process and into Project Implementation
Collaborate with IT Business Partners, IT Portfolio Owners, Business Stakeholder and Process SMEs to gather requirements and translate business needs into strategic recommendations
Develop business cases and models to evaluate new platform features, partnerships, or expansion opportunities
Prepare and deliver presentations, reports, and dashboards for senior management and stakeholders
Ensure alignment via SHS IT architecture and Digital strategy via close collaboration with the Enterprise Architecture team
Stay up-to-date with industry best practices and technological advancements relevant to digital platforms
Requirements
Bachelor’s degree in Business, Economics, Information Systems, or a related field (Master’s degree preferred)
Proven experience (3+ years) as a IT business analyst or strategy analyst, preferably in a platform or technology-driven environment
Strong analytical and quantitative skills, with proficiency in data analysis tools (e.g., Excel, SQL, Tableau)
Process knowledge in SCM, Manufacturing (preferable labeling process in regulated environment)
Excellent communication and presentation skills, with the ability to convey complex information clearly to both technical and non-technical audiences
Experience with platform business models, digital ecosystems, and agile methodologies is highly desirable
Previous experience with developing interfaces, with proficiency in REST API development (Python, JavaScript) an advantage
Experience with enterprise labeling technologies (e.g Kallik, Loftware, etc) would be helpful
Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, collaborative environment