Offer technical direction and assistance to the customers operation, inspections, maintenance, and repair of assigned fleets.
Deliver prompt, effective solutions that address customer issues and exceed their expectations, driving loyalty and long-term partnerships.
Track reliability and on-wing performance, including significant events, engine removals, delays, and cancellations.
Influence airline stakeholders to implement critical reliability improvements.
Influence maintenance planning to ensure the stability of the aircraft engine fleet.
Review the effectiveness of maintenance actions to identify opportunities for improvement.
Utilise our FLIGHT DECK principles to deliver continuous improvement, identifying proactive reliability enhancements.
Produce data analytics and timely reports on fleet status, program updates, events, and trends for key internal stakeholders.
Provide recommendations for proactive maintenance based on engine performance analytics.

A Bachelor of Engineering or technical degree from an accredited university or college (or work experience in relevant fields)
Experience working in airline operations or maintenance planning, engineering, aviation propulsion, or another related field.
Technical expertise in aircraft engine or turbomachinery equipment.
Experience using software or data analytics to make informed technical decisions and to provide recommendations to the customer or other key internal stakeholders.
Strong oral and written communication skills with the ability to forge deep relations at all levels, not only with key internal stakeholders but also with the customer

Lead Field Service Engineer

Key skills