Process and sync orders flawlessly using WooCommerce and QuickBooks
Validate order details, ensuring pricing and fulfillment terms are spot-on
Partner with logistics and warehouse teams to keep shipments moving accurately and on schedule
Manage order logistics, including troubleshooting changes and keeping customers in the loop
Manage the scheduling of LTL freight for both outbound customer pickups and internal transfers
Coordinate delivery schedules across a network of carriers, warehouses, and external clients
Oversee transit accuracy by tracking shipments and resolving any logistical hurdles, from damage claims to delivery delays
Support sales operations through account management, order monitoring, and price list maintenance
Coordinate special requests and pricing approvals across departments to ensure timely execution
Organize and update customer files, ensuring all records are accurate and easily accessible
Generate and share inventory reports to ensure sales and operations are always aligned
Manage sales reporting, including automated weekly updates and custom ad-hoc requests
Track inventory movement to proactively flag stock-outs or fulfillment risks

2+ years of experience in sales operations, order management, logistics, or a related role
Hands-on experience with QuickBooks and/or WooCommerce strongly preferred
Strong proficiency in Excel or Google Sheets
Experience in Adobe Illustrator is a plus
Exceptional attention to detail and organizational skills
Ability to manage multiple priorities and meet deadlines
Strong communication skills and a customer-first mindset
Preferred Qualifications: Experience coordinating LTL freight shipments, Background in CPG, wholesale, or e-commerce environments, Familiarity with inventory management and fulfillment workflows
Minimum Technical and Work Environment Requirements:
Internet Connection:
Primary internet connection with a minimum speed of 15 Mbps.
Backup internet connection with at least 10 Mbps.
Primary Device:
Desktop or laptop equipped with at least:
Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
A minimum of 8 GB RAM.
Backup Device:
Must meet or exceed the performance of an Intel Core i3 processor.
Must be functional during power interruptions.
A functioning webcam.
A noise-canceling USB headset.
A quiet, dedicated home office space.
Peripherals and Workspace: A smartphone for communication and verification purposes.

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Sales and Operations Coordinator

Key skills