Accounts Receivable Officer

Role Overview

• Issuing invoices for multiple entities.
• Recording client payments in multiple currencies.
• Updating client details.
• Processing and setting up one-time and recurring credit card payments.
• Chasing delinquent accounts by phone and email.
• Online store reconciliations.
• Reconciliation of daily merchant settlements.
• Responding to client enquiries.
• Identifying and problem-solving customer account issues.
• Collaboratively working with the team to improve processes.

Requirements

• Bilingual, with English as your second language.
• Minimum of 3 years' experience in a high-volume AR / debt collection position.
• Understand sales orders, billing schedules and purchase orders.
• Excellent attention to detail.
• Great communication skills, both verbal and written.
• Be a team player, as well as able to work autonomously.
• Demonstrated ability to form and maintain client partner relationships with both internal and external stakeholders to support key outcomes.
• Intermediate to advanced excel skills.
• Able to learn & adapt to new software and systems.
• Effective time management skills and the ability to prioritize workflow.
• NetSuite experience preferred, but not essential.

Benefits

• The opportunity to work in a company that is redefining allied healthcare.
• Learn from a range of high-performing individuals and teams across a range of disciplines.
• Be part of a down-to-earth, inclusive and vibrant team.
• VALD Diversity & Inclusion Commitment.