Key skills
AWSAzureCloudDNSFirewallsGrafanaKubernetesLinuxOraclePrometheusPythonSQLSwitchingTCP/IPUnixVMwareBashSQL ServerLDAPLoad Balancing
About this role
Role Overview
- Monitor environments, analyze alerts, log incidents and notify internal teams. Responsible for maintaining stable operations and communicating critical events.
- Manage batch jobs, control job conditions, analyze logs, monitor queues and schedules, and maintain critical processing routines.
- Administer, maintain and optimize databases in critical environments, focusing on high availability, performance, security and advanced troubleshooting.
- Support Windows Server environments and virtualization platforms, ensuring stability, security and availability.
- Administer and support Linux and Unix servers in critical environments, ensuring performance, availability and security. Responsible for automation, continuous improvement, advanced support and participation in modernization and cloud migration projects. Interact with international teams and operate in highly complex environments.
- Administer network equipment, ensuring connectivity, stability and security in highly critical datacenters. Responsible for advanced configurations on Cisco Nexus switches, F5 load balancers and SD‑WAN solutions, as well as applying updates and supporting multiple infrastructure disciplines. Work collaboratively in sensitive, continuous operations.
- Support security environments by administering firewalls, VPNs, IPS and protection policies. Responsible for implementing rules, conducting analyses, documenting processes, ensuring compliance and responding to incidents in mission‑critical environments. Provide support to internal customers, gather requirements and perform technical security operations.
Requirements
- Experience in NOC/Monitoring
- Knowledge of monitoring tools
- Basic knowledge of networking, operating systems, backup and security
- Knowledge of ITIL and incident management
- Availability for shift work
- 100% on‑site work model at the office
- Experience with Control‑M
- Knowledge of operations (order, hold, run, re‑run, schedules)
- Log analysis, file transfers (FTP and MFT)
- Knowledge of ITIL and incident management
- Availability for shift work
- 100% on‑site work model at the office
- Experience with Oracle (RAC, Data Guard, GoldenGate, RMAN)
- Knowledge of SQL Server and other RDBMS
- Installation, patching, upgrades and migration
- Performance tuning, query optimization and capacity planning
- Experience in critical environments and high availability
- Availability for shift work
- Experience with Cloud (Azure) is desirable
- 100% on‑site work model at the office
- Strong experience with Windows Server and VMware
- Patching, vulnerabilities, AD, DNS, DHCP, clusters
- Advanced troubleshooting in critical environments
- Experience with Cloud (Azure) is desirable
- 100% on‑site work model at the office
- Experience with Linux and Unix systems
- Knowledge of monitoring tools
- Server administration and troubleshooting
- Experience with cloud (AWS or Azure)
- Knowledge of networking and security (LDAP, AD, RBAC)
- Containers and Kubernetes (basic to advanced level)
- Scripting for automation (Python or Bash)
- Knowledge of monitoring tools (Zabbix, Prometheus, Grafana)
- 100% on‑site work model at WTC – Morumbi, SP
- Experience with SD‑WAN (Cisco, VeloCloud or similar)
- Experience with F5 BIG‑IP (load balancing and security)
- Configuration of Cisco Nexus switches
- Networking knowledge: VLAN, STP, routing, protocols
- 100% on‑site work model at WTC – Morumbi, SP
- Experience in Information Security and infrastructure
- Administration of firewalls (Checkpoint, Fortinet, Palo Alto or Juniper)
- IPSec and SSL VPNs; Pulse Secure
- Knowledge of network protocols (TCP/IP, DHCP, DNS, NTP, SNMP)
- Routing and switching (VLAN, OSPF, BGP – operational level)
- Administration of IPS (Fortinet)
- 100% on‑site work model at WTC – Morumbi, SP
Tech Stack
- AWS
- Azure
- Cloud
- DNS
- Firewalls
- Grafana
- Kubernetes
- Linux
- Oracle
- Prometheus
- Python
- SQL
- Switching
- TCP/IP
- Unix
- VMware
Benefits
- Meal and food vouchers (VR and VA), Health care, Dental care and Life Insurance
- An exclusive offer from Vivo with special discounts on landline, broadband, TV and apps
- Eligible to receive an annual Bonus or PPR (profit sharing)
- Plan your future through a Private Pension plan
- Have children? You are eligible for a subsidy to help with school, daycare or nanny expenses
- Work in an environment that respects your personality, dressing style and individuality — be authentic. #VemdeVocê
- Work remotely up to 2 times per week. #Mobility
- Flexible working hours
- Enjoy a day off to celebrate your birthday (Day Off)
- Participate in one of the largest corporate volunteer programs to help you make a difference
- Benefit from our Educational Development Program offering partnerships with educational institutions at a discount; certifications and online courses
- Grow your career through our Internal Recruitment Program, in Brazil or abroad — we are present in over 17 countries! #MinhaCarreira
- And much more! But you need to apply to find out...