Review and take action on user reports and proactive detections related to safety concerns, including harassment, threats, non-consensual imagery, and other violations of Bumble Inc.’s Community Guidelines.
Provide high-touch, trauma-informed safety support to members who have experienced safety incidents.
Collaborate with internal teams, including Trust & Safety, Customer Experience, and Legal, to escalate and resolve complex safety cases.
Help enforce Bumble Inc.’s policies by reviewing and processing accounts and content flagged for safety violations.
Participate in on-call rotations, including nights, weekends, and holidays, as needed.

2-4 years of experience in a Trust & Safety, customer support, crisis response, or content moderation role, preferably in a high-risk or safety-focused environment.
Demonstrated ability to work with sensitive content and provide support in cases involving child exploitation, sexual violence, and self-harm.
Experience handling high-touch safety escalations, particularly those involving vulnerable individuals.
Excellent written and verbal communication skills, with the ability to provide clear, empathetic, and professional responses.
Experience collaborating with Business Process Outsourcers (BPOs) to ensure quality and consistency in safety-related workflows is preferred
Ability to work independently, prioritize urgent tasks, and make sound judgment calls under pressure.
Proficiency in Spanish, Portuguese, French, or another second language is preferred.

Integrity Operations Specialist

Key skills