Entering orders at the point of sale using the company computer system
Interacting with customers over the phone, via email, and in-person
Greet customer with friendly attitude
Communicate to customers the correct product for their application
Communicate to customers how material is priced and sold
Create Sales Orders and create quotes to estimate cost of projects; quantities of material needed from customer measurements
Ensure smooth deliveries by scheduling effectively and maintaining open communication with team members and clients
Being honest, courteous, respectful to customers & employees all times
Maintain and assist to keep a clean work environment
Learn basic knowledge of products available to customers
Inform management of products/special order material customers need
Assist with Inventory Cycle Counts
Order picking/staging/Replenishment
Loading/unloading delivery vehicles
Assist with inventory cycle counts, shipping, receiving, & other related duties as assigned

Basic computer knowledge
Microsoft Outlook, Internet, Word, and Excel
Bilingual (English and Spanish) is preferred but not required
Forklift experience helpful
Ability to lift 75 lbs; 50 lbs. on a repetitive basis
Must have excellent customer service skills and attitude
Must be detail oriented and possess excellent organizational and time management skills
Must be able to pass pre-employment drug test and background screening
High school diploma/GED and/or equivalent work experience
Experience with Irrigation/Landscaping/Pool/Aquatics products a plus
Experience assisting customers with product needs, both walk-ins and over the phone

Customer Sales Associate

Key skills