Patient Financial Navigation Supervisor

Role Overview

• Supervise and mentor a team to ensure exceptional patient financial support
• Oversee day-to-day operations and set priorities
• Resolve complex billing inquiries and identify systemic issues
• Lead initiatives to improve financial navigation workflows

Requirements

• High school diploma or GED
• Associate's or bachelor's degree in healthcare administration, business, or related field preferred
• 6+ years of experience in medical billing, insurance claims, or revenue cycle operations with 2+ years managing a team
• Experience with Microsoft Office (especially Word and Excel)
• Strong mentoring and leadership abilities
• Excellent communication skills across departments and with external partners
• Extensive experience in patient financial navigation, healthcare billing, or insurance coordination
• Experience working with in CRMs (i.e., Salesforce) and Billing Software (i.e., Epic, XiFin, Quadax)

Benefits

• Competitive compensation and benefits
• Inclusive workforce culture