Identify upselling and cross-selling opportunities within the existing client base across Benner's full product portfolio (Legal, Healthcare, Human Resources, ERP, and BPO) to increase client revenue.
Manage the entire sales process (pipeline and forecast).
Understand and participate in public procurement/bidding processes.
Prepare consultative proposals involving complex B2B negotiations, coordinating with internal teams to develop proposals that meet agreed cost, quality, and delivery timelines.
Build and maintain relationships with premium clients and internal teams.
Conduct client visits across public, private, and mixed-economy sectors to strengthen relationships and identify new business opportunities.
Consultative sales of software, enterprise solutions, and BPO (experience with healthcare services outsourcing is a plus).
Manage client contracts: renewals, price adjustments, and renegotiations.
Participate in planning workshops, events, and sales campaigns.
Requirements
Bachelor's degree in Business Administration, Commercial Management, Economics, or a related field.
Postgraduate/specialization courses in the areas mentioned (a plus).
Experience in B2B sales of software and service BPO (experience with BPO for healthcare operators is a plus).
Experience maintaining and managing sales CRMs.
Experience across sales funnel stages.
Knowledge of data analysis to prepare sales presentations for Management and Executive leadership.
Strong Excel skills for building spreadsheets and pricing tables; proficiency in Word for formatting high-quality proposals; and PowerPoint for client presentations; solid Microsoft Office skills overall.
Familiarity with healthcare operator business/processes (desirable/advantage).
Knowledge of sales processes for the Public Sector, including analysis of public tenders (editais) and related documentation.
Strong written communication and public speaking skills.