Own end-to-end implementation of Transcend’s web consent product for assigned customers, including JavaScript snippet deployment, tag manager configuration (Google Tag Manager, Adobe Launch, Tealium, etc.), and consent banner customization
Troubleshoot client-side issues including script loading order, CSP (Content Security Policy) conflicts, cross-domain consent propagation, and rendering inconsistencies across browsers and devices
Implement and configure Transcend’s DSR automation workflows for customer environments, including identity verification, request routing, system integrations, and fulfillment orchestration
Work with customers to map their data ecosystem, identify data stores requiring integration, and configure deletion, access, and rectification workflows that meet regulatory SLAs they define
Troubleshoot and resolve integration failures, API authentication issues, rate limiting, and data transformation challenges during DSR execution
Support implementation of Transcend’s mobile consent SDKs for iOS and Android applications, working alongside customer mobile development teams
Develop and maintain implementation runbooks and onboarding templates for common web consent deployment patterns

2–4 years of experience in solutions engineering, implementation engineering, technical support engineering, or professional services at a B2B SaaS company
Strong client-side web development skills: proficiency with JavaScript, HTML, CSS, and the browser DOM; comfortable reading, writing, and debugging scripts that run in production web environments
Knowledge of tag management systems (Google Tag Manager, Adobe Launch, Tealium, Segment, or similar) and understanding of how third-party scripts load and execute in web pages
Working knowledge of REST APIs, webhooks, and authentication patterns (OAuth, API keys, JWT); ability to configure, test, and troubleshoot API-based integrations
Experience troubleshooting client-side issues using browser developer tools (Network tab, Console, Elements inspector) and articulating technical root causes to both technical and non-technical stakeholders
Excellent customer-facing communication skills with the ability to lead implementation calls, create clear technical documentation, and translate complex requirements into actionable steps
Proactive project management skills; comfortable owning multiple concurrent implementations and driving them to completion with minimal oversight
Experience working in a remote-first environment with strong async communication habits (Slack, Loom, Notion, or similar tools)
Self-directed and comfortable working in a fast-paced startup environment where priorities shift and processes are still being built.

Senior Solutions Engineer

Key skills