Lead discovery sessions, guiding client stakeholders through conversations to understand the requirements and business needs for the ecommerce site functionality and integrations
Gather, evaluate and document business needs and requirements and translate these into functional specifications, user stories, and acceptance criteria
Collaborate with business, technical, and user experience stakeholders to manage requirements throughout the development cycle
Support User Acceptance Testing phase
Work closely with Engineering team members to ensure features are accurately developed and released
Generate technical documentation to support client learning and feature utilization

eCommerce experience
Shopify and Shopify Plus experience
Services agency experience
Experience with eCommerce integrations i.e., with ERP, OMS, WMS, CRM systems
Ability to work on numerous different assignments at one time with demonstrated follow through, attention to detail and commitment to customer service
Experience working in an agile environment
Previous experience as a Business Analysis or relevant Product Owner experience

Business Solutions Analyst

Key skills