Support the full caregiver recruitment lifecycle, including: Maintain an organized and up-to-date recruiting pipeline to ensure timely movement of candidates
Scheduling and coordinating interviews
Conducting reference checks
Conducting interviews
Proactively identify pipeline gaps and collaborate with the team to meet hiring needs
Support caregiver scheduling efforts in partnership with the Scheduling Coordinator
Assist with shift fulfillment during high-volume periods, call-outs, or coverage gaps
Sending shift confirmations, reminders, and follow-ups to caregivers
Monitoring unconfirmed shifts and assisting with outreach to secure coverage
Maintain and update caregiver availability in scheduling systems, ensuring accuracy for staffing decisions
Identify and escalate scheduling challenges
Collaborate with recruiting efforts to address scheduling gaps by prioritizing hiring needs based on demand
Provide timely, professional communication with caregivers and families
Track caregiver attendance, identify and report trends or issues, and maintain accurate, up-to-date records across all systems (e.g., Monday.com, Core Operating System)
Assist with marketing and administrative tasks, including creating and sending emails, supporting social media efforts, and completing additional operational tasks as needed.

At least 2 years of experience in any of the following areas is a plus: recruiting coordination, scheduling, customer service, or marketing
Excellent English skills—reading, writing, and speaking (clear, professional communication required)
Strong organizational skills and very high attention to detail
Tech-savvy; comfortable using multiple software platforms, including but not limited to: Monday.com, Applicant Tracking Systems, Zoom and Microsoft Teams/Office, Constant Contact and Canva, Facebook Business Manager, Slack, SharePoint
Able and willing to work during U.S. Eastern Time hours (including evening and weekend shifts as needed)
Flexible with schedule, especially during training or as company needs evolve
Proactive, positive attitude, and a willingness to learn and adapt
Strong alignment with a family-first, service-oriented team culture

Recruiting and Operations Coordinator

Key skills