Build and enforce a disciplined inventory governance and control framework that eliminates reactive reconciliation
Standardize warehouse processes across internal and 3PL facilities to ensure consistency and compliance
Drive continuous improvement in inventory accuracy and operational efficiency
Partner with IT to optimize D365 workflows, strengthen system automation, improve process integrity. Eliminate manual workarounds by implementing scalable, system-driven solutions
Ensure accurate status management for serialized and non-serialized inventory across all locations
Establish inventory-related KPIs and SLA expectations for 3PL providers and logistics partners
Monitor 3PL performance and proactively address operational gaps
Oversee forward and reverse logistics controls, including refurbishment processes
Reduce recurring accounting escalations through proactive governance and root cause analysis
Ensure documentation standards, internal controls, and audit readiness are maintained
Support month-end and year-end inventory reporting and valuation processes
Build executive-ready dashboards reflecting inventory exposure, risk, and performance trends
Provide data-driven analysis and reporting to senior leadership
Develop team capabilities, clarify role accountability, and strengthen operational discipline
Foster a control-oriented, data-driven culture aligned with company growth objectives
Support cross-functional alignment as the organization scales into new markets and operational models
Other duties as assigned by Supervisor.
Requirements
Bachelor's degree in business administration, supply chain management, or a related field
10–12+ years in inventory operations, supply chain, or materials management leadership
Strong ERP experience (D365 preferred; telecom systems experience a plus)
Experience with serialized inventory and device lifecycle control
3PL oversight experience
Strong financial acumen with understanding of inventory valuation and balance sheet impact
Proven ability to stabilize complex, cross-functional operational environments
Ability to engage and influence collaborative partnerships with internal and external stakeholders.
Tech Stack
ERP
Benefits
Comprehensive Healthcare/Dental/Vision Plans
401K Retirement Plan with Company Match
Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
Paid Volunteer Time
Paid Parental Leave
Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service