Technical Projects Specialist, Learning & Development – 12 Month Contract

Role Overview

• Reporting to the Manager, Technical Projects, Learning and Development, the Specialist designs and delivers structured learning programs and training initiatives that align with organizational priorities.
• The Specialist manages multiple concurrent projects, producing high-quality training materials and job aids that support enterprise initiatives across Doctors of BC.
• Embedded within technical project rollouts, the Specialist identifies training impacts early and ensures user-readiness activities are effectively planned and executed.
• Working closely with project teams, Technology and Digital Transformation, and the Project Management and Change Leadership Office, the Specialist develops enablement strategies and implementation plans that support successful adoption.
• In partnership with internal stakeholders, the Specialist co-develops clear, user-centred process guides and training materials that translate system and workflow changes into practical application.

Requirements

• An undergraduate university degree in instructional design, information technology, business or a related field, AND up to four years of progressive and relevant experience, including a minimum of 2-3 years’ experience in adult education, preferably with technical training.
• Having equivalent related work experience in lieu of post-secondary education will be considered.
• Experience designing and delivering technical training solutions across multiple formats, including eLearning, webinars, Train-the-Trainer programs, and job aids.
• Experience supporting enterprise system rollouts with structured enablement strategies aligned to implementation milestones.
• Strong knowledge of adult learning principles, needs analysis, instructional design, and evaluation methods, with demonstrated ability to assess learning impact and improve adoption outcomes.
• Ability to interpret business processes and translate technical or procedural changes into clear, user-focused learning materials.
• Experience collaborating with robust project teams to align training with rollout and adoption strategies.
• Strong facilitation and stakeholder engagement skills, with the ability to influence cross-functional teams.
• Ability to operate effectively in dynamic project environments with shifting priorities.
• Demonstrated ability to proactively assess rollout plans and identify enablement risks.
• Experience designing and delivering UAT readiness training in partnership with Business Analysts and SMEs.
• Experience supporting post-implementation adoption measurement and continuous improvement efforts.
• Proficiency with learning management systems, eLearning tools, Microsoft Office applications, and virtual facilitation platforms such as Zoom.