Key skills
ERPGoAIAnalyticsSAPChange ManagementCommunicationCollaboration
About this role
Role Overview
- Development and implementation of change strategies in transformation projects – ideally in the context of SAP
- Design, hands-on development, and rollout of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including creation of in-app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help) using the respective editors/studios
- End-to-end enablement: segmentation, versioning, localization, testing & go-live, plus adoption KPIs (e.g., usage, completion rates, reduction in support tickets)
- Implementation and operation of learning management systems (LMS/LXP), including SCORM/xAPI packaging, course structuring, assignments, assessments, and reporting (e.g., SuccessFactors Learning)
- Design of AI-driven learning solutions and personalized enablement concepts (e.g., recommendations, learning analytics)
- Integration of technologies to enhance accessibility (WCAG) and user experience in learning content and in-app guidance
- Execution of stakeholder analyses, targeted communication initiatives, and training sessions (German/English)
- Close collaboration with HR development, IT, and business units, including establishing governance for content lifecycle and translations
Requirements
- Several years of experience in Organizational Change Management in technology/ERP-driven projects (ideally SAP)
- Proven hands-on experience producing content in a Digital Adoption Platform (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane) using the editor/studio with active in-app assets
- At least one end-to-end DAP rollout including segmentation, versioning, localization, and tracking of adoption KPIs (usage, completion, support ticket reduction)
- Practical LMS/LXP publishing experience: SCORM/xAPI packaging, assignments, assessments, and reporting (e.g., SuccessFactors Learning)
- Familiarity with change methodologies (ADKAR/Prosci/Kotter) and instructional design, with a strong focus on measurable adoption
- Strong communication skills and empathy; excellent German and English language skills; affinity for AI-driven learning and UX/accessibility (WCAG)
Tech Stack
- ERP
Benefits
- 30 days of paid vacation
- Internal and external training opportunities
- MyN – Nagarro Employee Share Program
- Attractive company car and company bicycle arrangements
- Company-funded accident insurance
- Modern office space in central locations with high-tech equipment
- Sports programs
- Access to the corporate benefits portal
- Free fruit and drinks