Support the design and optimization of Digital Risk and Compliance (DRC) solutions for a fast-growing business
Create Workflow and Architecture Documentation: Develop high-quality, detailed documentation of systems, integrations, and automated workflows
Partner with cross-functional teams (Security, IT, IAM, Sales Ops, Accounting, HRIS, etc.) to ensure accurate and consistent records of technical processes are maintained
Support Integration Rollouts and Configuration: Assist with technical integration management for Go-to-Market platforms (e.g., Salesforce, Oracle CPQ, Oracle Fusion) and People technology systems (e.g., Workday, ServiceNow)
Facilitate Compliance by Design for Systems and Workflows: Research and document compliance requirements for Go-to-Market tools (e.g., CRM, API connectors) and People platforms (e.g., HRIS, ITSM)
Collaborate with teams to ensure compliance processes are integrated into system architecture from the beginning
Monitor Compliance Metrics and Identify Improvements: Track key compliance performance indicators (KPIs) and risk metrics for technical systems
Maintain dashboards and reports to provide visibility into compliance posture and system risks across the organization
Analyze GRC System Architecture and Design: Study existing and proposed technical architecture for the GRC platform and its integrations
Provide detailed documentation of system workflows, integrations, and technical processes for internal and external stakeholders
Assist in Automation Initiatives: Identify opportunities to automate control workflows in collaboration with technical teams
Document and test automation solutions to reduce manual effort and improve audit readiness
Support Research on Emerging GRC Technologies: Stay knowledgeable about evolving GRC tools, AI/ML applications, and automation opportunities
Document best practices and recommendations for integrating new technology to further streamline compliance processes
Requirements
BS/BA degree in risk, compliance, management information systems, computer-related field, or equivalent industry experience
4+ years of related experience, with at least 2+ years working specifically in Governance, Risk, and Compliance (GRC) or supporting SaaS platforms in technology-based companies or technical domains
Experience in SaaS platforms (e.g., Salesforce, Workday, ServiceNow) and familiarity with system workflows and integrations
Proven ability to create accurate, thorough documentation of system architecture, workflows, and compliance processes
Ability to work cross-functionally with security, compliance, IT, sales operations, and HR teams to analyze and improve GRC processes
Understanding of compliance frameworks, including SOX, and ability to translate requirements into actionable technical solutions
Strong problem-solving skills to assess system capabilities, identify gaps, and propose solutions
Experience with dashboards, metrics creation, and reporting tools to visually communicate technical and compliance statuses
Relevant certifications such as CISM, CISA, CCSFP, CISSP, CIA, PMP, or equivalents, along with technical platform-specific certifications in Salesforce, Oracle, ServiceNow, or SailPoint/Okta (Administrator or Architect), are a plus.