Tactical Planning – create, interpret, identify trends, adjust and publish multiple forecasts for Customer Service and Distribution teams, based on variables and trends.
Analysis & Modeling – develop statistical models for forecasting several business volumes, review models and forecasting techniques for business needs and improved accuracy.
Client Interaction – involves participating in regular one-on-one discussions with a manager. Additionally, it includes seeking feedback from end-users of forecasts. Furthermore, it requires soliciting input from other areas of business that may influence operational volumes, such as Sales and Product Planning, Buyers, Supply Chain Operations, and Site Operations. Finally, it involves facilitating and attending forecast meetings.
Database Management – create accurate records of all volumes and variables involved in published forecasts to ensure current data is available for analysis by all members of the department.

Bachelor's degree required in Operations Management, Business Administration, or quantitative field (Math, Finance, Engineering, Statistics, or Economics)
2+ years' experience in operations analysis
Strong skills in the following analytics tools: Excel, SQL, Tableau, Python
Knowledge of data modeling or simulation
Advance analytical, interpretive, technical, and problem-solving skills.
Experience with Customer Service & Distribution principles, practices and systems.
Direct experience with Fulfillment Centers or Call Centers preferred.

Operations Data Analyst

Key skills