Provide excellent customer service by processing invoice information.
Monitor the overall process and assist in client/carrier issues as required.
Coordinate weekly processing of client invoices including reviewing and obtaining approvals.
Ensure appropriate delivery of all media and utilize proactive resolution skills.
Research and review client activity for internal tracking purposes.
Notify other departments of need for additional contacts or requests for new service.
Attend client meetings and perform special projects/tasks as assigned.

Strong logistics background, combined with a proactive customer service approach
Ability to handle diverse cultures and be flexible in an ever-changing environment
Bachelor level, via education or equivalent in work experience
Must demonstrate a proficiency using common MS Office and Google suite applications
Excellent analytical and (verbal/written) interpersonal communication skills and a team player
Bilingual (including English) on written and spoken business level
Open to criticism and not afraid to confront in a professional environment
Problem solver/result oriented, and stress resistant
Ability to work in a fast-paced, multi-tasked environment
Self-motivated and able to prioritize own workload
Detail oriented and able to work in a fast-paced, multi-task environment.
Excellent interpersonal, written and verbal communication skills
Ability to manage large volumes of data from multiple accounts.
Experience in a customer service environment interacting with large accounts and/or vendors
Ability to establish and meet goals and deadlines with minimal supervision

Account Coordinator – EU Shift

Key skills