Assist with Pricing and Deal workflows
Prepare Pricing and Deal Structure, use and master internal pricing tools
Order Form: Creation, amendments, and execution
Engage with client stakeholders to ensure Proposal Bill Of Materials (OFs) are correct
Quote creation: CPQ workflows, including converting CPQ into a customer-facing quote/doc
Oversee and maintain CRM records
Account Data/Ownership queries: Account consolidation, SID movements
Updating account, opportunity, contact, and lead level data
Be an Internal liaison for creating and submitting requests
Work with internal stakeholders to ensure all aspects throughout the sales process are smooth
Provide Customer support during customer calls along with an AE
Explain and present on aspects related to above
Preparation for sales meetings and conducting AE research
Creation and maintenance of team-level tracker for all cross-functional challenges and asks

2+ years of sales, customer success, or account management experience
Results driven, detail oriented, and dedicated individual
Collaborative approach, a “can do” attitude
Basic understanding of how different functions within an enterprise organization operate
Ability to advocate for customer internally with cross-functional stakeholders
Extreme attention to detail on written and verbal communications
Extremely organized and above average proficiency and operational excellence in spreadsheets, doc and presentation creation
Ability to prioritize and multi-task
Bachelor's Degree or equivalent years of experience required
Knowledge in CPaaS and telecom is a plus

Sales Support Specialist

Key skills