Plan, organize, monitor, and oversee programs utilizing cross functional teams to deliver defined requirements and meet business needs and strategic objectives
Support and aid in program initiatives, vendor management and internal stakeholders' collaboration while driving positive member experience
Responsible for gathering requirements, creating plans and schedules, managing resources, and facilitate project execution and deployment
Aid in development or workflow for all PCP business processes to identify process gaps in improvement opportunities, including quality assurance reviews of all programs
Maintain detailed business process documentation including meeting minutes, action items, issues lists and risk management plans as applicable
Communicate program status to management and key stakeholders
Identify resources, resolve issues, and mitigate risks
Identify requirements, procedures and problems to improve existing processes
Coordinate cross-functional meetings with various internal functional areas and external partners to meet overall stakeholder expectations and business objectives
Manage projects through the full project life cycle
Provide leadership and effectively communicate project status to all stakeholders
Performs other duties as assigned. Complies with all policies and standards.

Bachelor's Degree in related field or equivalent experience required
3+ years of managed care, program management or project management experience required
Minimum 5 years' working/service Medicare or PDP beneficiaries
Minimum 5 years' project management experience coordinating large complex engagements
Minimum 5 years' experience coordinating varied stakeholders

Program Manager II – Prescription Drug Plan

Key skills