Lead a team of engineers and UI/UX designers focused on kiosk solution development, ensuring alignment with company objectives and consumer requirements
Oversee and integrate the end-to-end software development lifecycle for applications, including QA processes from requirements, architecture through deployment and production support
Provide direct leadership, mentorship, and guidance to a dedicated Quality Assurance (QA) team, ensuring robust test planning, execution, and defect management
Facilitate major technology decisions and architectural reviews impacting kiosk platforms
Uphold best practices in coding, security, performance, and CICD for all kiosk software deliverables, and encourage automation in QA processes
Collaborate with hardware engineering and product teams for seamless integration of hardware, firmware, and software components, coordinating quality checkpoints
Implement meticulous testing, release management, and quality assurance across all deployments, prioritizing defect prevention and timely resolution
Maintain strong vendor relationships to uphold service-level agreements (SLAs) for kiosk operations and support
Drive process improvement and increased automation across kiosk software development and support operations
Foster team capacity planning and forecasting to ensure on-time delivery of kiosk initiatives
Coach, mentor, and develop kiosk engineering and QA staff for both technical skills and leadership potential

BS degree in Computer Science, Computer Information Systems, or comparable work experience
7+ years of experience managing full lifecycle software development, from design through release and support of customer-facing software, ideally in a kiosk-based or similar environment
Experience leading software engineering teams working with C#/C++, .NET, and relational databases (e.g., SQL Server) in a DevOps environment
Familiarity with modern development tools and frameworks such as DevStudio, Team Foundation Server, Entity Framework, etc
Desired experience with FinTech products with multiple partner integrations powering overall customer experience
Experience working in heavily distributed global systems with high volumes of event data interface offloading to a central repository preferred
Experience leading onshore and offshore engineering teams responsible for developing a portfolio of intuitive consumer products leveraging a content management system preferred
Skilled in leading UI/UX design sessions with a focus on intuitive, modern, stylistic and frictionless consumer experiences highly desired
Demonstrated development and management skills concerning information systems policies and procedures.

Health & Wellness Coverage – Three outstanding medical plans to choose from, along with dental and vision insurance
Short
and Long-Term Disability Insurance, and Life Insurance
Retirement Savings – Traditional and Roth 401(k) plans with a company-match that immediately vests
Paid Time-Off – PTO accruals begin at 18 days per year, plus 10 company holidays and 2 floating holidays annually
Additionally, we offer paid parental and adoption leave
Other Perks and Benefits – A generous Corporate Matched Giving plan and an Employee Assistance Program
Work Environment – We offer a casual and flexible work environment with work from home options

Manager, Software Engineering – Kiosk

Key skills