Support the Claims team with accurate processing and administration of claims files
Review and update claims data, ensuring records are complete and up to date
Liaise with internal teams and external stakeholders (brokers, insurers and service providers)
Help process invoices and financial movements related to claims
Monitor shared inboxes and support day to day claims operations
Use a variety of bespoke systems and MS Office / AI tools

Right to work in this location
Experience in a process-led office/corporate environment preferred
Strong attention to detail and willingness to learn
Good organisation and time‑management skills
Confident communicator with a proactive mindset – English fluency a must
Basic MS Office skills (Excel, Outlook, Word) and ability to learn new systems effectively
Comfortable with ambiguity in a change-driven environment, and able to tackle problems head on using initiative
Contributing positively to our culture and values.
Who is able to fit in with our culture and values. We are collaborative, progressive, authentic, empowered and value each other.

competitive salary & annual bonus
a health & wellbeing subsidy (equivalent to £20 per month in local currency from Day 1)
a generous pension with IVALIFE at 5% (eligible after probationary period)
permanent health insurance (PHI) (subject to the rules of the scheme)
Health Insurance hospital scheme via MAPFRE Middlesea (from Day 1)
generous annual leave plus bank holidays (from Day 1)
EAP (Employee Assistance Programme) (from Day 1)
learning/study support and reimbursement for professional memberships
hybrid working
employee socials and recognition programme
free onsite office parking

Claims Administrator

Key skills