Accounts Receivable Representative

Role Overview

• Provide excellent customer service to internal and external partners
• Support the accounting team, with a focus on accounts receivable
• Serve as backup for accounts receivable and accounts payable tasks
• Process and post cash receipts, including checks, ACH, and credit card payments
• Handle return premiums
• Reconcile and issue commissions to retail agents
• Prepare and send monthly statements to agents
• Help manage and collect aged receivables
• Research and resolve payment discrepancies
• Investigate and respond to customer inquiries, including phone calls
• Review and verify statements, invoices, and payment requests
• Reconcile processed work by confirming accuracy of entries
• Prepare and assist with check runs
• Record invoices in the accounting system using various methods
• Monitor accounts to ensure timely payments
• Take part in special projects as assigned

Requirements

• Strong written and verbal communication skills
• Ability to give clear and constructive feedback
• Experience working across different departments and business lines
• Proficient in Microsoft Office, especially Excel
• Able to work independently in a remote or hybrid environment
• Strong organizational and time‑management abilities
• Excellent attention to detail
• Ability to work under tight deadlines and manage multiple priorities
• Strong problem‑solving skills and comfort working through situations with limited standard processes.

Benefits

• Hybrid work option available
• Competitive Medical, Dental, Vision, Disability, and Life insurance
• 401k with Company Match
• Generous Paid Vacation
• Paid Holidays
• Employee Referral Bonus
• SIGN ON BONUS The position qualifies for a sign-on bonus after 90-days.