Provide strategic oversight and direct operational and administrative functions impacting doctor services and clinical operations
Drive the adoption of innovative technologies, foster effective vendor partnerships, and implement professional services to enhance both current practices and long-term sustained growth
Collaborate closely with Field and Central Operations Teams to ensure alignment
Lead, manage, and monitor all clinical operations initiatives and projects to promote operational excellence and continuous improvement
Assist and manage assigned Optometrists in your territory, and facilitate efficient operations for Doctor-led practices
Partner with cross-functional teams and Clinical Operations to lead and execute doctor programs
Support vendor, IT, and Clinical Operations collaboration for all clinical software and hardware
Responsible for driving the adoption of ODs to new software/hardware updates
Direct doctor-related aspects of new, relocation, or remodel clinic projects
Manage financial modeling and recommendations for key clinical investments
Create, lead, maintain, and track all Clinical Operations initiatives and assigned projects
Lead ODs in practices to drive key metrics, including Capture Rate and Premier Attachment, Exams Per Hour, and others as directed by leadership
Ensure execution of basic initiatives is in place consistently to allow achievement of goals/KPIs
Collaborate and partner with leadership and staff to ensure a seamless patient experience
Show support, commitment, and leadership for the Company's vision and values in all actions and communication
Ensure ODs in your area uphold these standards in their Optometry practices.
Requirements
Optometry Degree from an accredited school/college of Optometry
Licensed Optometrist in California
Minimum of five (5) years of related clinical or operational experience
Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports
Strong communication and operational skills
Skilled in examining and re-engineering operations and procedures
Proficient in Microsoft Excel, Microsoft Word, and email communication
Customer service experience in a retail environment strongly preferred
Strong business aptitude, self-discipline, and ability to deliver outstanding patient care
Ability to exercise discretion and independent judgment in the performance of his/her job duties.