Engaging with stakeholders across the business to understand needs, challenges, and opportunities
Running workshops, interviews, and discovery sessions to gather insight
Documenting functional and non-functional requirements using techniques such as user stories, use cases and process maps
Analysing data, workflows and systems to define both the as is and to be state
Mapping and modelling business processes, identifying inefficiencies and recommending improvements
Supporting the design of solutions and validating that they meet business needs
Working closely with third parties to understand impacts on people, processes and systems
Contributing to acceptance criteria, test scenarios and user readiness activities
Supporting delivery teams to ensure smooth implementation
Communicating clearly with stakeholders and ensuring alignment from requirements through to delivery

Strong analytical and critical thinking skills
Experience translating business problems into clear, structured requirements
Confidence using requirements elicitation techniques
Proficiency in process mapping and modelling tools
Great communication and facilitation skills
Someone who is adaptable, proactive and able to build strong relationships
Experience in financial services or banking is beneficial but not essential
Knowledge of deposits or regulated environments is a bonus but transferable skills are welcomed
Agile experience (Scrum/Kanban) and data analysis skills (Excel, SQL, Power BI) are desirable but not essential
Business Analysis certifications (IIBA/BCS) are an advantage
UK-based – ideally within reach of Basingstoke, but applications from elsewhere in the UK are welcome

Business Analyst – 12 Month Maternity Cover

Key skills