Business Analyst III

Modivcare is a company dedicated to making a difference in people's lives within the service-oriented industry. The Business Analyst III role involves supporting leadership by analyzing business processes and technologies, maintaining business systems, and ensuring alignment with organizational goals.

Responsibilities:

• Assists with systems administration tasks for relevant business systems and platforms under supervision
• Provides support and basic insights on technology updates, referring more complex issues to higher-level experts
• Serves as the first level of technical support for teams using business systems, addressing routine issues
• Supports team members with technology-related questions and helps implement standard solutions
• Performs audits of business systems to ensure compliance, with guidance from senior team members
• Maintains an understanding of business needs and processes with a focus on how technology supports daily operations
• Maintains basic knowledge of relevant business operations and assists with project activities as needed
• Generates routine reports to support operational improvements and tracks performance under the direction of senior staff
• Supports the evaluation of existing business processes and suggests minor improvements with input from senior staff
• Assists in implementing operational adjustments as needed, with supervision
• Provides support to the reporting team in data validation as required
• Participate in other projects or duties as assigned

Requirements:

• Bachelor's Degree required
• Five (5) plus years' experience in data analysis, business operations and software solutions
• Extensive experience working with large-scale software solutions and systems
• Or equivalent combination of education and/or experience
• Effective communication and ability to work closely with all levels of management in varying departments
• Strong organizational, problem solving, analytical and communication skills as well as team leadership skills
• Must be results oriented, customer focused, and able to manage multiple projects simultaneously
• Clearly articulate messages to a variety of audiences
• Flexible and adaptable; able to work in ambiguous situations
• Ability to build processes and procedures that drive results
• Ability to motivate teams around a common goal and strive toward excellence
• Strong Microsoft Office skills (Word, Excel, PowerPoint)
• Excellent written and oral communication and organizational skills
• Thrives in a fast-paced environment, can learn quickly, and think creatively
• Strong planning and problem-solving skills, excellent attention to detail an accuracy
• Excellent verbal and written skills required, including strong presentation skills
• Proactive, critical thinking and ability to hold processes accountable required
• Effective program management capabilities to lead initiatives and facilitates cross-functional collaboration and support
• Quick to execute ad-hoc projects and adapt to change
• Ability to make critical decisions while following company procedures
• Ability to organize and direct oneself and effectively provide guidance