Key skills
CommunicationSales
About this role
Role Overview
- Conduct virtual benefit explanations using Zoom and other platforms
- Clarify benefits information and answer client questions in detail
- Document all client interactions to ensure compliance with standards
- Collaborate with team members to improve client experience
- Follow up with clients to confirm satisfaction and provide additional support
Requirements
- Minimum of a high school diploma
- Prior customer service, sales experience, or client support experience is an asset
- Excellent verbal and written communication skills
- Proficiency in using Zoom and digital tools for communication
- Organized, reliable, and adaptable in a fast-paced environment
- Team-oriented and self-motivated
Benefits
- Dental, Vision, Medical, and Life Insurance
- Travel insurance
- Death benefit
- In-depth training; no prior experience needed
- Performance-based promotions and income
- Incentive trips 4 times a year
- Performance-based bonuses
- Inclusive, supportive environment