Patient Account Representative – Lead

Role Overview

• Leads patient account representatives in performing activities or tasks relating to patient accounts.
• Leads or coordinates shift operations of assigned activities, resources, and staff.
• Serves as a technical or functional resource and performs similar duties with staff.
• Assigns, monitors and reviews progress of work.
• Monitors and reports compliance with policies and/or procedures.
• Oversees and evaluates orientation and training of assigned associates.
• May provide input in the review and evaluation of staff performance.
• Performs the duties of a Patient Account Representative.
• Performs other duties as assigned.

Requirements

• Experience with revenue cycle, hospital payment denials and billing workflows is required.
• Epic and SSI experience is strongly preferred.
• High School diploma/GED or 10 years of work experience
• Three years' experience

Benefits

• Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.