Leads change management for each service line’s migration to AI ‑ first delivery, collaborating with practice leaders, client delivery leads, product managers, and internal communications.
Owns the change management plan for each rollout wave – from pilot through full adoption – drafting, tracking, and iterating as needed.
Drives the Change Management domain of the Level 3 (AI-First) Enablement Checklist for each service line.
Ensures appropriate socialization and approvals are received from the Ventures Steering Committee, QRM, and practice leadership for each change management plan.
Leads measurement of change management success using defined KPIs.
Actively collaborates with the Ventures Steering Committee and practice operations teams to ensure alignment across all eight enablement domains.
Coordinates cross ‑ functional change readiness across enablement domains.
Facilitates post ‑ pilot and post ‑ rollout reviews for each service line, capturing lessons learned, product feedback, and recommendations.
Proactively identifies and addresses change resistance by developing targeted interventions.
Maintains a thorough understanding of the Armanino Ventures strategy, AI ‑ first delivery models, operating principles, tiered service delivery, and the technology platforms in use.
Partners with internal communications to develop and cascade messaging to key stakeholder groups.

Bachelor’s degree, Business Management, Communications, Human Resources, related major or equivalent work experience.
Masters Degree in Organizational Change Management is a plus.
Minimum of 7 years of professional experience
5 years of experience leading change management for technology-driven or digital transformation programs, preferably in professional services, accounting, or financial services
Minimum of 1 year of direct experience with AI, automation, or technology adoption change management
Experience working with dispersed and global teams, including offshore or nearshore centers of excellence
Experience with Workday, Dayshape, Smartsheet, or similar ERP, workforce and project management platforms is a plus
Strong understanding of Professional Services operations; experience in public accounting, audit, tax compliance, or financial services is strongly preferred
Prosci ADKAR, Lean Six Sigma, Design Thinking, and/or PMP certification preferred
Demonstrated familiarity with AI-first delivery models, agentic AI, RPA, and data analytics; ability to articulate the business case for automation to skeptical or change-resistant audiences
Excellent communication skills across all levels—from staff to Partners.
Comfortable working in a fast-paced, ambiguous, startup-like environment within a larger firm; ability to drive solutions creatively and champion unproven approaches with a bias toward action.

Change Manager

Key skills