Support planning and execution for virtual and in-person programs, including run-of-show documents, timelines, and checklists.
Coordinate logistics and communications with speakers, facilitators, and participants.
Prepare and organize materials for sessions, including agendas, participant packets, links, and notes.
Draft and refine participant communications, including confirmations, reminders, and follow-ups.
Support onboarding workflows such as registration, calendar coordination, Zoom links, and FAQs.
Ensure participants have clear, timely information and a smooth onboarding experience.
Proofread and lightly edit program curricula, handouts, and supporting resources.
Maintain an organized internal library of program assets, templates, and recordings.
Capture session notes and convert them into clear, usable internal documentation.
Build and send post-event surveys, track responses, and summarize key insights.
Maintain accurate rosters, attendance records, and basic program metrics.
Draft and refine promotional copy for programs, including email invitations and short-form content.

Strong organizational skills and consistent follow-through.
Clear writing ability with solid editorial instincts.
Ability to manage multiple workstreams and meet deadlines.
High attention to detail and process reliability.
Familiarity with spreadsheets and collaborative tools.
Interest in program execution, events, or operations within a mission-driven organization.

Program Operations Associate – Principled Business

Key skills