Key skills
JavaScriptPythonSQLTypeScriptAIRAGPineconeBISaaSSalesforceCRMSales
About this role
Role Overview
- Design, build, and optimize sales and revenue operations workflows across the full customer lifecycle (lead → opportunity → close → expansion).
- Manage the AI Specialist and GTM Engineering teams to support all levels of the strategy you design for GTM.
- Partner closely with Sales, Sales Operations, Marketing, and Data teams to identify bottlenecks and translate GTM strategy into scalable technical systems.
- Apply AI and automation (LLMs, agents, APIs, workflows) to improve sales productivity, pipeline quality, forecasting accuracy, and deal velocity.
- Integrate and extend core GTM tools (e.g. CRM, enrichment, orchestration, internal tooling) to create a unified, reliable sales operating system.
- Architect and deploy AI-powered prototypes and production workflows that proactively eliminate friction in sales processes.
- Own system reliability, data quality, and operational best practices across GTM tooling.
- Create clear technical documentation and enablement materials so teams can confidently use and extend the systems you build.
Requirements
- 6+ years of experience in Sales Operations, Data, Marketing, Revenue Operations, or GTM Systems at a high-growth SaaS or developer-focused company.
- Deep, hands-on expertise with Salesforce (and related sales tooling); experience with marketing tools is a plus but not the focus.
- Experience with automation and data orchestration platforms (e.g. Workato, Clay, custom pipelines).
- Proven track record of applying AI and advanced automation to real GTM or sales problems (LLMs, RAG, prompt engineering, agents).
- Strong proficiency in Python or JavaScript/TypeScript for building integrations, automation, and internal tools.
- Strong analytical instincts and comfort working directly with GTM data (SQL and/or BI tools are a plus).
- Ability to clearly communicate complex technical ideas to sales leaders and non-technical stakeholders.
- A builder’s mindset: pragmatic, systems-oriented, and biased toward shipping solutions that scale.
- Comfort operating in ambiguity and shaping the role as Pinecone’s GTM motion evolves.
Tech Stack
- JavaScript
- Python
- SQL
- TypeScript
Benefits
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend